Next-generation mobile monitoring
Cardiac clinicians and patients have faced significant challenges with post-surgery remote patient monitoring. Clunky hardware, inconsistent and unsuccessful data flow, and confusing or inefficient user experience issues have led to delayed decision-making by clinicians and frustrated patients who are already under mental and physical stress due to cardiac conditions.
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Human-centered research and insights informed a rapid prototype that quickly validated our approach
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Successful Class II medical device FDA submission and market rollout
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Authored numerous documents included in the FDA and IEC 62304 regulatory submission processes
Implementation of this product required a skill set and integration of technology new to our team. Nerdery has been key in helping us develop and integrate these areas.
— Medical Device Client
A solution to an outdated healthcare device
Nerdery collaborated with the global MedTech company to build a next-generation mobile monitoring device from scratch. We began with a high-level concept of the scripting engine designs and produced a rapid prototype to validate the approach. Partnering with the client’s human factors, systems and marketing teams, we were able to identify a need for digital solutions that would:
- Provide patients with a simple, secure, easy-to-use remote monitoring experience that makes them feel safe, supported and empowered.
- Enable the implant support team to quickly and reliably set up and activate the ICM device and patient monitoring.
- Provide physicians with improved detection algorithms and more successful and regular patient data transmissions.
- Provide physicians with streamlined patient registration and tracking process.
- Enable a clinic to run a monitoring service line effectively with an efficient, scalable infrastructure in a fast-growing segment.
- Provide hardware diagnostics for insights into how the implantable cardiac monitor device performs in the field.
Taking a human-centered approach, we developed two mobile applications — one for patients and one for clinicians.
01 - Patient Application
On an easy-to-use app, patients track their symptoms, which are then mapped to the Bluetooth-transmitted data from their ICM. A simple setup process and intuitive daily symptom monitoring experience build confidence in patients, even if they are unfamiliar with using a smartphone.
02 - Clinician Application
With the clinician-facing app, clinicians are empowered with streamlined patient registration and tracking process, as well as more successful and regular patient data transmissions, including a dual-stage algorithm that sends an alert when it detects and then verifies potential arrhythmia in a patient.
The multi-year effort led to a successful Class II medical device FDA submission and market rollout.
